As a Senior Solutions Engineer (SE) working within our EHSQ team, you will support the Sales Team as a vertical Subject Matter Expert (SME), specialising in the Environmental, Health, and Safety (EHS) domain. Your primary objective will be to understand the unique EHS management challenges faced by prospective clients and demonstrate how our solutions can address their needs effectively.
Ideagen views the role of an SE as the co-pilot in the sales process. Your role will be to work closely with your sales community to ensure that the right focus and effort are applied to deals and revenue retention.
You are the trusted advisor for the buying audience, you understand their pain points, and you are able to recall previous experiences to influence what good looks like!
This is a UK Homebased role.
- Engage with prospective customers to understand their EHS management requirements and business objectives.
- Conduct in-depth consultations, discovery, and needs assessments to identify pain points and opportunities for improvement.
- Demonstrate our products and solutions to potential customers, leading with how the solution will resolve their pain and showcasing their features and capabilities in relation to EHS management.
- Collaborate with the sales team to develop customised presentations, proposals, and solution designs tailored to the specific needs of each prospect.
- Build strong relationships with key stakeholders, including executives, EHS Directors, EHS Managers, and IT professionals, to gain buy-in for our solutions.
- Provide expert advice and guidance on industry best practises, standards, and regulations related to EHS management.
- Participate in industry events, conferences, and seminars to promote our company's expertise in EHS management.
- Keep abreast of industry trends, emerging technologies, and the competitive landscape to stay ahead of the curve.
- Design, develop, and maintain product demonstration environments based on key Verticals & Territories.
- Provide guidance to the Product / Pre-Sales Support Team to maintain real-time data in Demo Environments.
- Build Role Play / Demo Scripts specific to “future customer” defined use case requirements.
- Respond to functional and technical elements of RFPs.
- Provide transitional support as needed to the implementation team.
- Support our Marketing team with webinar participation and evangelising our core messages.
- Proven experience working in a Pre-Sales/Sales engineering, consulting, or management role in the Safety, Environmental, or Health Management industry.
- Understanding of the essential components of EHS management: Environmental Management, Health Management, and Safety Management.
- Knowledge of ISO standards such as 45000, 45001, 14000, 31000.
- Ability to have open discussions on EHS concepts, metrics, audit processes, CAPA management, permit compliance, and sustainability-related topics.
- Experience using EHS management software solutions and platforms.
- Awareness of SaaS, the benefits of a SaaS solution, API & interoperability, and Data Warehousing. (Understanding of software architecture would be a bonus)
- Excellent presentation and communication skills, with the ability to articulate complex EHS concepts clearly.
- Persuasively describe in detail the benefits of an EHS software solution to different audiences.
- Strong analytical and problem-solving skills, with a customer-centric mindset.
- Experience in working with a number of system requirements across different opportunities.
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick.
So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.
Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
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