Location - UK homebased

Level - Manager/Experienced Professional 

Department - Global Sales 

Working Pattern - UK homebased

Benefits - Benefits at Ideagen

DEI - DEI strategy

We are seeking a highly motivated and experienced Senior Account Manager to join our dynamic team. In this role, you will be responsible for managing and nurturing a portfolio of accounts across the EMEA region. Your primary objective will be to drive sales growth and maintain high-quality relationships with existing customers while identifying opportunities for expansion. 

- Achieve a portion of sales targets from existing customer business.
- Engage with and develop key customer contacts and champions across accounts.
- Establish and maintain high-quality strategic relationships with key customer stakeholders to support land-and-expand strategies and upsell opportunities.
- Conduct regular reviews with customers to validate existing use cases and identify new opportunities for upselling.
- Develop comprehensive customer account plans and pipeline reports for key strategic customers.
- Proactively manage all commercial aspects of our relationships within the customer base.
- Identify and develop opportunities for additional revenue and margin across your customer portfolio.
- Recognise potential cross-sell opportunities and collaborate with relevant business lines.
- Support and execute corporate and business line initiatives.
- Leverage existing customer relationships to facilitate new business opportunities aligned with prospects' goals and KPIs.

- Proven track record in account management.
- Familiarity with sales or qualification methodologies such as SPIN, MEDDIC, or Miller Heiman.
- Experience in the Governance, Risk, and Compliance (GRC) marketplace is a plus.
- Self-starter with a strong motivation to progress within software sales.
- Proficient in IT and business software, including Word, Excel, PowerPoint, and Salesforce.
- A commitment to continuous learning and professional development.

About Ideagen

Ideagen  is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick.

So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. 

Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. 

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.

Enhance your career and make the world a safer place!