Community and Content Specialist
- Job ID
- 2026-2853
- # of Openings
- 1
- Role type
- Permanent
- Working
- Hybrid
- Name
- Nottingham
Role Purpose
Location- Ruddington, Nottinghamshire
Level - Support Role
Department - Marketing
Working Pattern - Full Time Hybrid (3 days a week in office, Tues - Thurs)
Benefits - Benefits at Ideagen
Salary - To be discussed at next stage
We have an exciting opportunity to join our forward-thinking central marketing team, working at the intersection of community engagement, content creation, and AI-driven search. As a Community & Content Specialist, you will play a key role in building brand credibility across industry platforms, creating high-impact content, and engaging authentically with professional communities. You’ll help position the organisation as a trusted authority while contributing directly to visibility, reputation, and lead generation.
Responsibilities
- Engage actively in online communities such as Reddit, Quora, LinkedIn groups, and industry forums, providing helpful and knowledgeable contributions
- Monitor and participate in discussions related to compliance, risk management, and industry challenges, offering valuable insights without overt promotion
- Manage and grow presence across review platforms including G2, Capterra, and TrustRadius, supporting review generation initiatives
- Respond to all customer reviews in a timely and professional manner, ensuring positive engagement and addressing feedback constructively
- Create high-quality, search-optimised content such as FAQs, how-to guides, blog posts, and competitor comparisons
- Repurpose community discussions into engaging content assets that support wider marketing goals
- Track and analyse content performance and community engagement, identifying opportunities to improve visibility and impact
- Collaborate with internal teams to align messaging and ensure consistency across content and platforms
Skills and Experience
- Previous experience in community management, content marketing, or digital engagement within a B2B environment
- Strong writing skills with the ability to communicate complex ideas in a clear, engaging, and accessible way
- Comfortable adapting tone and style across different platforms, from informal forums to professional networks
- Experience engaging with online communities and building credibility through consistent, value-led contributions
- Familiarity with review platforms such as G2, Capterra, or TrustRadius would be advantageous
- Analytical mindset with an interest in using data to optimise content and engagement strategies
- Interest in emerging trends such as AI search, SEO, and digital content optimisation
- A proactive, curious approach with the ability to learn new tools and adapt quickly in a fast-paced environment
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday, millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!
What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!
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#LI-NOTTINGHAM
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